Game Day Information
Everything you need to know before heading to the venue.
SENSORY ROOM
Athletes Unlimited has partnered with KultureCity to improve our ability to assist and accommodate guests with sensory needs. Our objective is to provide an inclusive and seamless experience for all guests for all events including those with sensory needs. We strive to raise awareness of the needs and challenges faced by individuals with sensory processing disorders by supplying our Team Members with continuous training and by offering the resources and accommodations below to our guests.
Sensory Bags
Sensory bags containing special KCVIP badges, fidget tools, noise canceling headphones and other resources are available.
Weighted Lap Pads
Weighted lap pads are also available upon request.
All sensory items are available for checkout (at no cost by leaving an ID) at our All About AU Hub.
EQUIPMENT DONATION
Athletes Unlimited has partnered with Leveling the Playing Field for the 2024 Championship season of Softball. Leveling the Playing Field (LPF) is a nonprofit that collects and redistributes new and gently used equipment to expand access and equity within youth sports and recreation programs in under-resourced communities.
By donating new or gently used sports equipment Athletes Unlimited will offer a voucher for 2 complimentary tickets for a game of your choice during the 2024 Championship season of Softball. Vouchers are only available while supplies last.
Accepted items can be found here.
DOOR TIMES
Doors at Parkway Bank Sports Complex open 60 minutes prior to game time.
ADA SEATING INFORMATION
Wheelchair-accessible seating is located in the middle section of the grandstand. There is a wheelchair-accessible elevator for entry to the seating area.
RE-ENTRY DETAILS
You will be able to leave the stadium and return by going through an authorized exit where you will be given a stamp on your wrist to return later that day.
CONCESSIONS
Enjoy concessions on site serving great food & beverages. Be sure to stop by to grab a tasty snack throughout the day!
PROHIBITED ITEMS
The following items are prohibited at Parkway Bank Sports Complex:
- No weapons or firearms of any kind
- No outside food or beverages
- No coolers
- No illegal substances, drugs, or chemicals of any kind
- No smoking
- No large bags exceeding 12”x12”x6”
- No umbrellas
- No selfie sticks
- No whistles or air horns
- No laser pointers
- No streamers or confetti
- No aerosol cans
- No professional cameras, drones & equipment
- No animals (except certified service animals)
- No rollerblades, skateboards & hoverboards
PARKWAY BANK SPORTS COMPLEX ADDRESS
27 Jennie Finch Way
Rosemont, IL 60018
COVID-19 WARNING
An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting a communicable disease or illness—including, without limitation, exposure to COVID-19 or any other bacteria, virus, or other pathogen capable of causing a communicable disease or illness, whether that exposure occurs before, during, or after the event, and regardless of how caused or contracted—and you hereby waive any and all claims and potential claims against Ticketmaster, Paciolan, SquadUP, Eventbrite, and the Event Organizer (as defined in our Purchase Policy)—and against any companies affiliated with Ticketmaster, Paciolan, SquadUp, Eventbrite, or the Event Organizer and affiliates—relating to such risks, hazards, and dangers.